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Policies

Warranty

Designer Doors Supply stands behind the doors we sell. This page explains what our warranty covers, for how long, and how to make a claim.

[PLACEHOLDER — warranty summary] Add a one- or two-sentence summary of your overall warranty here (for example: “Interior doors are covered against manufacturing defects for [X years] from the date of delivery.”).

What is covered

[PLACEHOLDER — coverage details]

  • Interior doors — coverage period: [PLACEHOLDER, e.g. X years]
  • Exterior / steel entry doors — coverage period: [PLACEHOLDER]
  • Hardware — coverage period: [PLACEHOLDER]
  • Finish / glass — coverage period: [PLACEHOLDER]

Describe exactly what defects are covered (materials, workmanship, delamination, warping within tolerance, etc.).

What is not covered

[PLACEHOLDER — exclusions]

  • Improper installation, storage, or handling
  • Damage from moisture, extreme conditions, or misuse
  • Normal wear, and finish applied after delivery
  • [PLACEHOLDER — add your specific exclusions]

How to make a claim

[PLACEHOLDER — claim process] Describe the steps and any required proof (order number, photos, proof of purchase, timeframe).

  1. Contact us with your order number and photos of the issue.
  2. [PLACEHOLDER — inspection / review step]
  3. [PLACEHOLDER — resolution: repair, replacement, or credit]

To start a claim, call +1 (770) 712-0374 or email hello@designerdoorssupply.com. For delivery damage, see also our returns & damage-claim policy.